Return, Refund, COD & Cancellation

Vahi’s Baker’s Choice is a B2B market place, primarily dealing with edibles and food related products. For hygiene reasons, we do not offer a try and return policy. However, if you receive the product or if the product delivered is not as described, customers may return the product provided they are unused. Following are the guidelines for such returns.

  • Return of your purchase can be initiated within 3 days from the time of delivery.
  • Uninterrupted continuous unboxing video is mandatory. 
  • All customised products are non-returnable category, as they are customised designs for individual requirement.
  • For other products, once you initiate the return, our courier partner will pick the product from your doorstep and we shall refund the entire cost of the product.
  • For other products, the product has to be shipped back to us by the customer. In such cases a maximum of Rs 40 will be refunded towards the cost of return shipping charges on submission of proof.
  • The buyer is expected to pack the product intact to avoid any damage in transit. The refund will be initiated once we receive the product back in good quality and in new and unopened condition along with the original packaging.
  • Some products due to their nature, are marked as “NON RETURNABLE PRODUCT”.  Vahi’s Baker’s Choice will not accept return of these products irrespective of the reason of return. These products need to be purchased at buyers’ risk.

For hygiene reasons, returns are NOT accepted for edible products.

For all returns, vahisbakerschoice.com would have the rights reserved to take a call if a request for return can be accepted or not. 



CANCELLATION POLICY

 

  1. General Order Cancellation (Before Shipping):
  • For most in-stock items: You may cancel your order for a full refund if the cancellation request is received before the order has been dispatched for shipping.
  1. Customized or Edible Items:
  • Due to their custom nature and/or limited shelf life, orders for personalized items or edible goods, cannot be cancelled once the order has been confirmed and processing has begun. This is because these items are often prepared specifically for your order and cannot be resold.
  1. Orders Already Shipped:
  • Once an order has been dispatched from our facility, it cannot be cancelled.
  1. Payment Gateway Charges:
  • Please note that while we will refund the full amount for eligible cancellations, any charges levied by your bank or payment gateway for the transaction (e.g., transaction fees, foreign exchange charges) are beyond our control and may not be refundable by them.
  1. Force Majeure:
  • In unforeseen circumstances such as natural disasters, political unrest, or other events beyond our reasonable control that prevent us from fulfilling your order, we reserve the right to cancel the order. In such cases, a full refund will be issued.

How to Request a Cancellation:

  • Phone: 6382642140 & 8903625107 Available Monday-Friday from 10.00 AM to 06.00 PM IST
  • Email: vahisbakerschoice@gmail.com (Please include your Order Number in the subject line)

Important Note:

  • Vahisbakerschoice.com reserves the right to amend this Cancellation Policy at any time. Any changes will be posted on our website.
  • By placing an order with us, you agree to abide by the terms and conditions outlined in this Cancellation Policy.

 

CASH ON DELIVERY (COD:

Vahi’s Baker’s Choice does not offer Cash on Delivery (COD) at the moment.